At The Pest Doctor, our staff work hard to provide healthy and pest free environments in all residential and commercial applications for our clients located between Duncan and Bowser on Vancouver Island.

To ensure our clients are 100% looked after in any pest problem they may encounter, The Pest Doctor staff are all highly trained in all aspects of Pest Control while providing excellent customer service.

Each of our staff have various responsibilities to make sure all our clients concerns are addressed in a prompt, professional and efficient manner.


Karen is our General Manager who brings to The Pest Doctor over 20 years General Management experience in the Pest Control Industry. One of the many functions that Karen oversees is to structure effective means to improve the revenue and expenses of The Pest Doctor while working closely with all the staff to achieve maximum performance within each division of The Pest Doctor.

Carol is our Office Manager who is responsible for the record keeping, invoicing, staff payroll and logistics for The Pest Doctor.  Cheryl also assists with various office duties and helps with answering the phones when needed.

Andrea is our Customer Service Specialist who excels in delivering excellent customer service to current and prospective clients of The Pest Doctor.  As part of her functions, Andrea works closely with all the staff at The Pest Doctor to ensure the needs of each customer are being met. Andrea also manages The Pest Doctor Face Book Page  where she adds interesting articles and topics on insects, pest, rodents and also responds to FB customer enquiries.

General Manager


Customer Service Manager

Our Field Technicians are Professionally Trained

RICHARD JOHNSTONE provides over 30 years local experience in the Pest Control businesses and is the founder and the Principle of The Pest Doctor.  Throughout these years, Richard has acquired expert insight in using innovative means to control or exterminate all types of insects, rodents and various pests that inhabit Vancouver Island. All The Pest Doctor Technicians and Route Managers are personally trained by Richard to learn the skills as an expert Pest Control Technician to ensure 100% customer satisfaction on all jobs assigned to each Technician and Route Manager.

Each of The Pest Doctor Technicians and Route Managers are committed to delivering personalized customer service while performing expert Pest Control. To help to control the Pest problem the client is experiencing, our Technicians and Route Managers educate the client on how to identify the pest, and why the Pest infestation started in the first place.

If the client has preferred The Pest Doctor to control their pest problem on a frequent basis (usually for commercial applications), The Route Managers maintain and oversee the pest control devices and Pest products used around the premises and property by way of a service agreement to ensure the clients facilities and properties are kept as rodent free as possible to ensure a safe work environment.

For further information on how we can assist in providing you expert Pest Control Solutions that are customized to your pest Control needs, please Contact The Pest Doctor and speak with one of our friendly staff or visit our Pest Control Page for further information on what type of pest may be the burden of your concerns.

Route Manager

Route Manager

Route Manager